Refund and Return Policy

Overview

🔁 Refund & Return Policy – Badi Sayani Store

We want you to love what you wear. But if something doesn’t work out, here’s how we can help:

Returns & Exchanges

  • We accept returns or exchanges within 7 days of delivery.

  • Item must be unused, unwashed, and in original condition with tags.

  • Exchanges are only possible for size issues or damaged products.

🚫 Non-Returnable Items

  • Customised or sale items are not eligible for return or exchange

💸 Refunds

  • Once we receive your return and inspect it, we’ll process your refund within 5–7 working days.

  • Refund will be made to the original payment method.

  • In case of Cash on Delivery (COD), we will refund via bank transfer or UPI.


📦 How to Request a Return

  • Drop us an email at [badi.sayanistore@gmail.com] or WhatsApp us at [9711536950] with your order ID and reason.

  • Our team will guide you through the return process.


❗Note:

  • Reverse pickup may not be available in all areas. In such cases, the customer will need to self-ship the item.

  • Return shipping costs are borne by the customer, unless the item is defective or wrong.